Overview of Company Customer Sentiment Analysis in January
The sentiment surrounding Millwood Plumbing & Heating is overwhelmingly negative. Customers express frustration over poor communication, specifically the lack of return calls and unresponsiveness to concerns. A significant quality issue was reported regarding a plumbing installation, with a toilet installation cited as being poorly executed. Overall, the reviews indicate a lack of accountability a... Read more
The sentiment surrounding Millwood Plumbing & Heating is overwhelmingly negative. Customers express frustration over poor communication, specifically the lack of return calls and unresponsiveness to concerns. A significant quality issue was reported regarding a plumbing installation, with a toilet installation cited as being poorly executed. Overall, the reviews indicate a lack of accountability and customer service, leading to recommendations to seek services elsewhere. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews of Millwood Plumbing & Heating reveal serious dissatisfaction among customers primarily stemming from faulty installations and inadequate customer service. A recurring theme is the company's failure to return calls, indicating a lack of effective communication and support. Customers report feeling neglected and undervalued, particularly when they encounter problems with the services pr... Read more
The reviews of Millwood Plumbing & Heating reveal serious dissatisfaction among customers primarily stemming from faulty installations and inadequate customer service. A recurring theme is the company's failure to return calls, indicating a lack of effective communication and support. Customers report feeling neglected and undervalued, particularly when they encounter problems with the services provided. Additionally, the specifics surrounding the plumbing installation cited, with a toilet installed 8 inches off and failing to meet expected standards, illustrate a significant issue with care and precision in the company's work. The inability of the company to address these problems or provide necessary follow-up further compounds the frustration felt by consumers. As a result, the overall sentiment in the reviews suggests that potential customers should consider alternative options, as the current service appears to fall short of satisfactory performance and reliability. Read less