Overview of Company Customer Sentiment Analysis in January
Thrifty Rooter exhibits a mixed sentiment reflecting varied customer experiences over the past month. Some reviews commend the prompt service, professionalism, and reasonable pricing of technicians, highlighting specific employees like Jesus and Martin for their effective work and customer care. However, a significant number of customers report dissatisfaction regarding pricing practices, perceive... Read more
Thrifty Rooter exhibits a mixed sentiment reflecting varied customer experiences over the past month. Some reviews commend the prompt service, professionalism, and reasonable pricing of technicians, highlighting specific employees like Jesus and Martin for their effective work and customer care. However, a significant number of customers report dissatisfaction regarding pricing practices, perceived dishonesty, and inconsistent quality of service. Some reviews noted frustrations with customer service, specifically mentioning rude or unhelpful interactions with office staff. Overall, while there are numerous appreciable elements and loyal customers, the company must address concerns related to pricing and service consistency to more effectively maintain its customer base. Read less