Dependable Rooter and Plumbing

The reviews reflect a strong preference for Dependable Rooter and Plumbing, with numerous mentions of quick response times and effective problem-solving capabilities. Customers frequently highlighted the expertise and professionalism of technicians like Richard, Taylor, and Andrew, appreciating their thoroughness and approachability. Many users felt that the company's commitment to customer educat... Read more

The reviews reflect a strong preference for Dependable Rooter and Plumbing, with numerous mentions of quick response times and effective problem-solving capabilities. Customers frequently highlighted the expertise and professionalism of technicians like Richard, Taylor, and Andrew, appreciating their thoroughness and approachability. Many users felt that the company's commitment to customer education set them apart, as technicians took the time to explain the nature of problems and potential solutions. Positive feedback frequently centered on the following themes:Customer Service Excellence: Reviewers praised the prompt, friendly customer service from office staff, particularly noting the assistance and communication from representatives like Francisca. Clients felt well taken care of, which greatly contributed to their overall positive experience.Professionalism and Expertise: The technicians were consistently described as knowledgeable, respectful, and diligent, reflecting a high standard of workmanship. Customers noted that technicians not only completed the required tasks but also educated them about plumbing issues, which fostered trust.Quality of Work: Many customers were impressed with the thoroughness of the service provided, citing jobs completed efficiently and cleanly. Several reviews highlighted the proactive approach of the technicians, who identified additional plumbing issues during inspections that could have led to greater problems if left unaddressed. In contrast, some reviews indicate a degree of dissatisfaction primarily related to pricing. A notable portion of customers criticized the company Read less