Keith Gordons Plumbing

Across the reviews analyzed, the prevailing sentiment leans strongly towards praise for Keith Gordon Plumbing. Customers frequently commend Keith and his wife Karen for their personal touch, highlighting how they often answer calls directly and provide immediate assistance, particularly during emergencies. Their responsiveness has been acknowledged as a standout feature, with multiple reviewers sh... Read more

Across the reviews analyzed, the prevailing sentiment leans strongly towards praise for Keith Gordon Plumbing. Customers frequently commend Keith and his wife Karen for their personal touch, highlighting how they often answer calls directly and provide immediate assistance, particularly during emergencies. Their responsiveness has been acknowledged as a standout feature, with multiple reviewers sharing instances of quick service even on weekends and holidays. The reviews consistently emphasize the professionalism of the technicians, including Shaun, who is also recognized for his expertise and friendly demeanor. Reviewers appreciate the quality of work, noting that jobs are completed efficiently and with attention to detail. Various customers have pointed out the affordability of services provided by Keith Gordon Plumbing, often comparing prices favorably against other plumbing companies with inflated quotes. Customer loyalty seems to be a recurring theme, with many individuals mentioning they will continue using Keith Gordon Plumbing for all their plumbing needs in the future. The sense of trust built through years of service further strengthens their reputation in the community. However, there are a few critical reviews addressing concerns about scheduling and communication, where some customers reported frustration over appointment delays and lack of timely updates. This points to room for improvement regarding customer communication during peak times. In summary, while most reviews highlight positive experiences and strong recommendations, any unfavorable feedback regarding punctuality should be a focus area for the company to ensure they maintain their excellent reputation. Read less