J & K Plumbing

The majority of reviews for J & K Plumbing illustrate a strong sense of satisfaction with their services. Several customers commend the company's timeliness and ability to provide immediate solutions, often illustrating how their needs were met on the same day or quickly thereafter. Specific praises are directed towards Jeff, who is depicted as a knowledgeable and honest plumber capable of address... Read more

The majority of reviews for J & K Plumbing illustrate a strong sense of satisfaction with their services. Several customers commend the company's timeliness and ability to provide immediate solutions, often illustrating how their needs were met on the same day or quickly thereafter. Specific praises are directed towards Jeff, who is depicted as a knowledgeable and honest plumber capable of addressing complex problems, such as plumbing mishaps that previous service providers failed to resolve. Customers also highlight the friendly and accommodating nature of the customer service provided by Kerry, underscoring the importance of interpersonal skills in service-oriented industries. This positive feedback indicates a well-rounded team that not only performs skilled plumbing work but also prioritizes customer satisfaction and building trusting relationships. Despite the overwhelmingly positive feedback, there is a notable exception involving a long-standing customer who faced issues with communication and follow-through regarding a plumbing leak. This brought to light concerns about reliability, contrasting sharply with the exceptional experiences shared by other reviewers. This mixed sentiment indicates that while many customers have had fantastic experiences, there are instances where service may not meet expectations, particularly concerning ongoing job management and fulfilling commitments. In summary, J & K Plumbing appears to stand out for its quality of service and customer-centered approach, with most reviews advocating for their reliability and professional expertise. Nevertheless, attention to follow-up and communication would be advantageous to ensure all customers receive consistent support and assistance. Read less