Overview of Company Customer Sentiment Analysis in January
The reviews for Certified Plumbing and Drain reveal a predominantly negative sentiment, marred by multiple allegations of unprofessionalism, overcharging, and poor customer service. Customers expressed frustrations over misquotes and aggressive demands for payment after service completion. Additionally, communication issues were frequently mentioned, such as no-shows, lack of follow-up, and hard-t... Read more
The reviews for Certified Plumbing and Drain reveal a predominantly negative sentiment, marred by multiple allegations of unprofessionalism, overcharging, and poor customer service. Customers expressed frustrations over misquotes and aggressive demands for payment after service completion. Additionally, communication issues were frequently mentioned, such as no-shows, lack of follow-up, and hard-to-understand staff. While there were a few positive experiences highlighted Read less