Richards Rooter & Plumbing

The review indicates a mixed sentiment, highlighting both positive and negative experiences. Key strengths noted include the company's punctuality and the courteous nature of the staff, which contributes to an overall positive interaction. The pricing, inclusive of a senior discount, seems reasonable in the context of the services provided. Conversely, the reviewer expressed dissatisfaction rega... Read more

The review indicates a mixed sentiment, highlighting both positive and negative experiences. Key strengths noted include the company's punctuality and the courteous nature of the staff, which contributes to an overall positive interaction. The pricing, inclusive of a senior discount, seems reasonable in the context of the services provided. Conversely, the reviewer expressed dissatisfaction regarding the lack of resolution for a specific issue with the anti-siphon irrigation valve, suggesting potential gaps in communication between the customer and the technicians. The mention of "normal" leaking raises concerns about expectations and service standards. The absence of a written quote also contributes to a perception of ambiguity that could be improved. Overall, while the first impressions include positive aspects, the unresolved issues create an air of uncertainty regarding the reliability of the service in the long term. Read less