PlumbWise Plumbing & Rooter

Analyzing the reviews reveals a strong contrast in customer experiences with PlumbWise Plumbing & Rooter. Positive feedback predominantly focuses on the promptness and professionalism of their staff, particularly Enrique, who is frequently mentioned for his efficiency and thorough explanations. Customers appreciated his friendliness and his ability to resolve plumbing issues quickly, which led to ... Read more

Analyzing the reviews reveals a strong contrast in customer experiences with PlumbWise Plumbing & Rooter. Positive feedback predominantly focuses on the promptness and professionalism of their staff, particularly Enrique, who is frequently mentioned for his efficiency and thorough explanations. Customers appreciated his friendliness and his ability to resolve plumbing issues quickly, which led to high recommendations for future service. The reviews consistently highlighted satisfaction with the quality of work done in urgent situations, as several customers reported same-day service and had their issues fixed promptly. Conversely, the negative experiences are significant and highlight systemic issues within the company. The most glaring complaint involves a substantial project that took an unreasonably long time to complete, with delays in repairs and permit clearances drawing ire from affected customers. The discontent also stemmed from the perception that some jobs were not performed to the expected standard, particularly with regards to workmanship Read less