Installators - Appliance Installation

Overall, the sentiment towards Installators - Appliance Installation is mixed, with a notable division in customer experiences. Many reviews laud Mike for his professionalism, efficiency, and friendly demeanor, highlighting positive interactions from initial scheduling to installation. Customers specifically appreciated his ability to solve issues, provide recommendations, and ensure customer sati... Read more

Overall, the sentiment towards Installators - Appliance Installation is mixed, with a notable division in customer experiences. Many reviews laud Mike for his professionalism, efficiency, and friendly demeanor, highlighting positive interactions from initial scheduling to installation. Customers specifically appreciated his ability to solve issues, provide recommendations, and ensure customer satisfaction. However, there are significant complaints about poor customer service communication, billing practices perceived as excessive, and accountability for mistakes during installations. Some customers reported dissatisfaction regarding follow-up service and the handling of installation errors, which contributed to a negative impression of the company's overall reliability. While many would recommend Mike and the service, others stated they wouldn't return due to the issues faced. Detailed Sentiment Analysis:Positive Feedback: Numerous reviews praised Mike and his work ethic. Many customers expressed satisfaction with his professionalism, punctuality, knowledge, and the quality of his installations. Specific incidents of Mike giving extra help Read less