Overview of Company Customer Sentiment Analysis in January
The overall sentiment surrounding Done Right Handyman Services is mixed, with positive experiences highlighted by thorough, professional work and effective communication. However, there is a significant negative incident regarding a payment issue, where a customer felt ripped off after not receiving the service paid for. While some customers express satisfaction and a willingness to return, the un... Read more
The overall sentiment surrounding Done Right Handyman Services is mixed, with positive experiences highlighted by thorough, professional work and effective communication. However, there is a significant negative incident regarding a payment issue, where a customer felt ripped off after not receiving the service paid for. While some customers express satisfaction and a willingness to return, the unresolved complaint about the upfront payment casts a shadow over the company's reputation. In detail, the reviews present a spectrum of experiences with Done Right Handyman Services. One reviewer enthusiastically praises Allen's work on plumbing in an old mobile home, describing him as hardworking and professional. This review points out the difficulty in finding someone willing to tackle jobs in older trailers, emphasizing the expertise provided by the handyman. Similarly, another satisfied customer commends the service for its excellent communication and job satisfaction, noting that the work was done in a timely manner for their sister's farmhouse. This customer's positive experience includes easy scheduling and payment processes, showcasing the company Read less