Boyd Rogers Plumbing

The overwhelming majority of reviews describe a company that has deteriorated sharply under new ownership, with repeated complaints about no-shows, late arrivals, unanswered callbacks, and rude or evasive staff driving the professionalism score to a very low level. Pricing is a major recurring concern, with multiple reviewers citing charges they describe as extreme overcharges — including $495 f... Read more

The overwhelming majority of reviews describe a company that has deteriorated sharply under new ownership, with repeated complaints about no-shows, late arrivals, unanswered callbacks, and rude or evasive staff driving the professionalism score to a very low level. Pricing is a major recurring concern, with multiple reviewers citing charges they describe as extreme overcharges — including $495 for a 45-minute copper pipe repair, $325 for a thermocouple, $8,000 for a job independently valued at $1,300, and $325 for a 15-minute garbage disposal install — resulting in one of the lowest pricing scores possible. Project completion is also severely impacted, with instances of abandoned work, jobs left incomplete, incorrect installations, and refusal to honor warranty obligations without additional charges. The few positive reviews (3 out of 13) are all dated 2014 or earlier and explicitly reference the old ownership, meaning they do not reflect the current operation; the rare positive signals are insufficient to meaningfully offset the volume of serious negative experiences. Read less