Ace Empire Plumbing

The reviews for Ace Empire Plumbing present a divided sentiment. On one hand, there are positive remarks about the company's reliable services and long-standing reputation, suggesting a level of trust and satisfaction from some customers. However, a significant concern arises from a specific negative experience involving alleged unethical practices by an individual named Raul Cordova, who purporte... Read more

The reviews for Ace Empire Plumbing present a divided sentiment. On one hand, there are positive remarks about the company's reliable services and long-standing reputation, suggesting a level of trust and satisfaction from some customers. However, a significant concern arises from a specific negative experience involving alleged unethical practices by an individual named Raul Cordova, who purportedly misrepresented himself and caused substantial financial loss to a customer. This contrasting perception creates an overall negative undertone, primarily shaped by the fraudulent dealings attributed to Raul, overshadowing the generally favorable reviews of the company's services. In detail, the reviews highlight both sides of Ace Empire Plumbing's service quality and reputation. Positive feedback emphasizes the company's commitment to quality service, specializing in areas like water heater repair, re-piping, and sewer work. Customers appreciate the transparent pricing, absence of high-pressure sales tactics, and the personal touch of service, reinforced by the company's long history in the community. This positive sentiment suggests that the core operations of Ace Empire Plumbing are well-regarded among a segment of their clientele. Conversely, the negative account regarding Raul Cordova introduces serious allegations of fraud and misrepresentation, which are alarming to potential customers. The reviewer describes a distressing experience where Raul not only took a large deposit but also performed unsatisfactory work, leaving the project incomplete. The reviewer Read less