211 Plumbing & Drains

211 Drains & Underground earns strong marks across all four dimensions, with professionalism and pricing being consistent highlights throughout the review set. The vast majority of customers praised the team's responsiveness, punctuality, friendly demeanor, and transparent flat-rate or competitive pricing. However, several negative reviews meaningfully drag down the project completion and experien... Read more

211 Drains & Underground earns strong marks across all four dimensions, with professionalism and pricing being consistent highlights throughout the review set. The vast majority of customers praised the team's responsiveness, punctuality, friendly demeanor, and transparent flat-rate or competitive pricing. However, several negative reviews meaningfully drag down the project completion and experience scores: one customer reported a misdiagnosed pipe obstruction that led to costly additional repairs, another experienced a repeated faucet installation failure requiring a third-party plumber to correct, a customer reported a no-show with no follow-up communication, and one reviewer alleged the company provided a fraudulent contractor license number. Post-payment follow-through was also flagged in one review as poor, with promised inspections and callbacks going unfulfilled. These are serious, specific complaints that prevent the scores from reaching the high 80s or 90s despite the overwhelmingly positive majority. Read less