JR

The reviews for JR's Plumbing and Drain showcase a generally favorable sentiment, emphasizing service quality and technician expertise. A significant number of reviewers praised individual technicians, particularly Scott, for their politeness, knowledge, and ability to solve problems quickly. Customers often described their experiences as positive, noting that they appreciated the quick response t... Read more

The reviews for JR's Plumbing and Drain showcase a generally favorable sentiment, emphasizing service quality and technician expertise. A significant number of reviewers praised individual technicians, particularly Scott, for their politeness, knowledge, and ability to solve problems quickly. Customers often described their experiences as positive, noting that they appreciated the quick response times, especially in emergency situations. Remarks like "had someone out in 20 minutes" and "responded within hours" recur frequently, indicating that prompt service is a strong point for the company. However, dissatisfaction emerges prominently in the context of customer service and pricing. Several customers reported confusion over estimated costs, noting discrepancies between quoted prices and final bills. This creates a sense of unpredictability that potential customers might find discouraging. An instance was noted where one customer Read less