Overview of Company Customer Sentiment Analysis in January
The reviews for Majestic Home Repair and Gary Wilson present a mixed bag of feedback, highlighting significant challenges interspersed with commendations for quality work. Many customers express serious dissatisfaction regarding reliability, with recurring mentions of missed appointments, a lack of communication, and unfinished jobs. Complaints of poor workmanship were prominent, alongside phrases... Read more
The reviews for Majestic Home Repair and Gary Wilson present a mixed bag of feedback, highlighting significant challenges interspersed with commendations for quality work. Many customers express serious dissatisfaction regarding reliability, with recurring mentions of missed appointments, a lack of communication, and unfinished jobs. Complaints of poor workmanship were prominent, alongside phrases suggesting unprofessional behavior, like "ghosting" and unreliable service. Conversely, some reviews laud Gary for his adeptness and professionalism when the job is done well. Overall, while some clients were satisfied with their projects, a notable number of reviews reflect an alarming trend towards poor communication and follow-through, severely damaging the company Read less