Find Nearby Plumbers In Torrance, California

The reviews for Oakley Plumbing over the past month present a mixed sentiment. Customers generally appreciate the honesty and professionalism of the owner, Keith, who is frequently highlighted for his integrity, expertise, and helpfulness, often going beyond expectations.

Many reviews praise the responsive service and reasonable pricing, with several customers expressing a strong willingness to recommend the company to others. However, a notable negative experience regarding cleanliness and questionable billing practices indicates areas that need improvement.

While many patrons enjoy a positive experience, a few have encountered issues that cast doubt on the consistency of service quality.

The recent reviews for Mr. Rooter Plumbing of Torrance present a polarized sentiment, reflecting both exceptional and frustrating experiences.

Several customers praise the professionalism, courtesy, and effective problem-solving skills of technicians, with specific mentions of individuals like Jerreme, Joey, Jeff, and Mike for their efficiency and customer service. However, numerous reviews highlight significant issues with reliability, poor communication, and customer service, particularly regarding scheduling and follow-ups.

Some clients expressed dissatisfaction over costs, with claims of potential overcharging and aggressive upselling tactics, particularly concerning hydro jetting services and parts replacements. Overall, while some customers are highly satisfied and would recommend the service, others express disappointment and suggest seeking alternatives.

Reviews for Jim

The reviews for South Bay Plumbing and Heating over the last month present a mixed sentiment, with numerous customers praising their prompt service and professionalism, particularly highlighting the skills of their technicians, Jay and Matt. Many expressed satisfaction with the thoroughness and neatness of the work performed, noting quick resolutions to plumbing issues.

However, contrasting experiences surfaced as well, with some reviews criticizing the company's pricing, poor communication, and perceived unprofessionalism from the owner, Jay. Overall, while many customers appreciate the urgency and quality of work, a notable number also reported negative interactions, suggesting issues surrounding customer service and response to grievances.

Al

American AC Heat Plumbing has received a range of mixed reviews over the past month, showcasing a significant divide in customer sentiment. Many customers expressed high satisfaction with the technicians' professionalism, transparency, and thoroughness during servicing, particularly praising individuals like Victor, Hector, and Frank for their exceptional customer service.

Positive experiences often highlight technicians' willingness to explain processes, show images of systems, and provide honest assessments without high-pressure sales tactics. However, several customers called attention to what they perceive as aggressive sales practices and price gouging.

Complaints emerged regarding upselling of unnecessary repairs and high quotes for service. Some reviews described experiences of feeling taken advantage of, especially among senior customers.

Overall, the sentiment is split between those who appreciate the quality of service and those who feel misled or pressured, highlighting a concerning inconsistency in customer experience.