Camco Rooter

The reviews reveal a trend of high satisfaction associated with the technical expertise and overall service of Camco Rooter, with a specific emphasis on Cezar. Many customers appreciate his professionalism, fair pricing, and willingness to explain issues in detail, which contributes to their sense of trust. For example, multiple reviews mention how Cezar resolved issues effectively and returned ca... Read more

The reviews reveal a trend of high satisfaction associated with the technical expertise and overall service of Camco Rooter, with a specific emphasis on Cezar. Many customers appreciate his professionalism, fair pricing, and willingness to explain issues in detail, which contributes to their sense of trust. For example, multiple reviews mention how Cezar resolved issues effectively and returned calls promptly. Customers also frequently acknowledged his ability to handle emergencies quickly. However, the sentiment is not uniformly positive. Several reviewers voiced concerns regarding communication breakdowns, particularly in instances where no updates were given about delays, leading to frustration. For example, cases where appointments were missed or rescheduled without proactive notice contributed to dissatisfaction among customers expecting timely service. Additionally, complaints regarding perceived overcharging or miscommunication about work done surfaced. Some customers felt that they were charged without receiving adequate services or explanation of the issues addressed, leading to a sense of distrust. Overall, while Camco Rooter demonstrates a strong service ethic and competency evident from numerous positive comments, they also need to improve their customer communication and ensure transparency in service delivery to enhance overall customer satisfaction. Read less