Aquilina Plumbing and Rooter

Aquilina Plumbing and Rooter stands out positively, with Frank receiving frequent commendations for his expertise, punctuality, and willingness to assist customers with various plumbing needs. One of the most common themes across multiple reviews is the exceptional customer service, where Frank and his team demonstrated reliability and a commitment to resolving plumbing issues promptly. Customers ... Read more

Aquilina Plumbing and Rooter stands out positively, with Frank receiving frequent commendations for his expertise, punctuality, and willingness to assist customers with various plumbing needs. One of the most common themes across multiple reviews is the exceptional customer service, where Frank and his team demonstrated reliability and a commitment to resolving plumbing issues promptly. Customers appreciated the honesty and transparency in the pricing, with many noting that their final charges reflected the original quotes provided. Interestingly, several reviewers mentioned that Frank often looked for less expensive fixes when applicable, enhancing the perception of integrity in his approach. People seemed pleased with Frank's in-depth knowledge of plumbing systems, exchanging valuable advice on both repairs and potential preventative measures. Reports of repairs being done correctly and promptly, coupled with follow-ups that ensured customer satisfaction, were prevalent. This level of care solidified his reputation, making him a trusted service provider. Additionally, customers valued the friendly demeanor and professionalism displayed by both Frank and his office staff, particularly Rachel. However, there were some negative experiences reported Read less