Waddell LJ Bud Plumbing

Bud demonstrates strong technical competence and fair pricing across multiple reviews, with customers praising his efficiency, honesty, and problem-solving ability. However, professionalism is significantly undermined by one documented incident where he hung up on a potential customer mid-sentence after learning he didn't secure the job—a serious lapse in customer service etiquette. The remainin... Read more

Bud demonstrates strong technical competence and fair pricing across multiple reviews, with customers praising his efficiency, honesty, and problem-solving ability. However, professionalism is significantly undermined by one documented incident where he hung up on a potential customer mid-sentence after learning he didn't secure the job—a serious lapse in customer service etiquette. The remaining reviews highlight consistent punctuality, politeness, and dependability, but the negative professionalism incident creates material concern. Most reviews are older than 6 years, limiting recency validation. Read less