Comet Plumbing & Sewer

Professionalism and Promptness: A majority of reviewers consistently commend Andrew for his professionalism and punctuality. Many noted that he arrives on time, sometimes even earlier than expected, which was particularly appreciated in emergency situations. His friendly and polite manner helps create a comfortable interaction, especially in stressful plumbing emergencies.Quality of Work: Customer... Read more

Professionalism and Promptness: A majority of reviewers consistently commend Andrew for his professionalism and punctuality. Many noted that he arrives on time, sometimes even earlier than expected, which was particularly appreciated in emergency situations. His friendly and polite manner helps create a comfortable interaction, especially in stressful plumbing emergencies.Quality of Work: Customers frequently express high satisfaction with the quality of work done by Andrew and his crew. Whether it involves complex sewer line replacements or simpler tasks like unclogging drains, the work is described as thorough, efficient, and well-executed. Clients often note that not only were their immediate plumbing issues resolved, but Andrew also provides long-term solutions, such as advice on plumbing maintenance and upgrades.Communication and Responsiveness: Many reviews highlight Andrew's strong communication skills. He addresses customers' questions thoroughly, ensures they understand the repairs needed, and follows up after jobs to confirm satisfaction. There are numerous mentions of his willingness to provide quick and informative responses, particularly during emergencies, which helps to relieve customer anxiety.Pricing and Fairness: Several customers have explicitly noted the fair pricing compared to other plumbing services. Many have mentioned that Andrew offers clear, upfront estimates and sticks to them, which builds trust. Reviews frequently mention receiving great service at competitive prices, making Comet Plumbing a go-to recommendation among neighbors and friends.Diverse Range of Services: Clients appreciate the diverse range of plumbing issues that Andrew can address, from clogs and routine maintenance to complex sewer line replacements. This versatility makes Comet Plumbing a reliable choice for both minor and major plumbing needs.Areas for Improvement: While the overwhelmingly positive feedback highlights the company's strengths, there were a few reviews mentioning unresponsiveness in specific cases or service lapses as a concern. Some customers experienced delays in receiving quotes or responses, which could be an area for improvement to ensure consistent service quality. In conclusion, former customers of Comet Plumbing & Sewer overwhelmingly endorse Andrew for his expertise, honesty, and the high caliber of service. The company stands out as a reliable and trusted plumbing solution in the community, with only minor critiques related to communication lapses that do not outweigh the overall positive sentiment. Read less