Phil & Paul’s Plumbing

Phil and Paul's Plumbing has a strong overall track record built on a large volume of reviews spanning over a decade, with the majority of customers praising responsiveness, same-day service, and knowledgeable technicians such as Aaron, Jeff, Jerry, and Matt. Professionalism scores well but is tempered by a meaningful cluster of negative reviews citing no-shows, unreturned calls, rude office staff... Read more

Phil and Paul's Plumbing has a strong overall track record built on a large volume of reviews spanning over a decade, with the majority of customers praising responsiveness, same-day service, and knowledgeable technicians such as Aaron, Jeff, Jerry, and Matt. Professionalism scores well but is tempered by a meaningful cluster of negative reviews citing no-shows, unreturned calls, rude office staff, and at least one instance of unfinished work. Pricing is generally regarded as fair and competitive — several reviewers explicitly compared favorably against competitors like Bell Brothers — but one credible 1-star review alleges significant overcharging on a water heater installation, which prevents a higher score. Project completion is solid, with most jobs described as completed same-day or next-day, though negative reviews about abandoned work, no-shows, and a permit violation introduce meaningful doubt. Experience is the strongest dimension, with numerous reviewers highlighting technical skill, problem-solving ability, and thorough explanations, though a few negative reviews describe misdiagnosis and inconsistent advice across technicians. Read less