Nino’s Plumbing, Heating & Air

Nino's Plumbing, Heating & AC earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism and responsiveness are the most consistently praised attributes, with the vast majority of reviewers highlighting same-day or within-the-hour service, courteous demeanor, and clear communication. Project completion scores are... Read more

Nino's Plumbing, Heating & AC earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism and responsiveness are the most consistently praised attributes, with the vast majority of reviewers highlighting same-day or within-the-hour service, courteous demeanor, and clear communication. Project completion scores are high but are modestly tempered by one notable failure — a 2023 review where the underlying AC issue (likely a refrigerant leak) was not diagnosed or resolved, causing the unit to fail again within two days. Pricing is the most contested dimension: while the majority of reviewers describe Nino as fair, affordable, and honest — often contrasting him favorably against competitors quoting thousands of dollars — three reviewers explicitly felt overcharged or misled on pricing, including one who alleged a significant markup on parts and another who felt the service fee terms were misrepresented. Experience scores are high, with numerous reviewers noting that Nino correctly diagnosed problems that other companies missed or misrepresented, though the 2023 AC misdiagnosis prevents a top-tier score. Read less