Knights Plumbing & Drain

Across the reviews, several consistent themes emerge about Knights Plumbing & Drain. The first notable aspect is the remarkable responsiveness of the team. Multiple reviewers commend the quick arrival times after calls, particularly in emergency situations. This efficiency contributes to a strong sense of reliability in the company. The technicians are frequently highlighted for their professiona... Read more

Across the reviews, several consistent themes emerge about Knights Plumbing & Drain. The first notable aspect is the remarkable responsiveness of the team. Multiple reviewers commend the quick arrival times after calls, particularly in emergency situations. This efficiency contributes to a strong sense of reliability in the company. The technicians are frequently highlighted for their professionalism, knowledge, and friendly demeanor. Customers note that employees, such as Armando, Rob, Victor, and Weston, not only solved the problems at hand but also took the time to thoroughly explain the issues and their solutions, which enhances the overall customer experience. In terms of communication, both the office staff and field technicians receive high marks for being polite and informative. Many customers felt reassured and well-informed throughout the process, indicating a consistent commitment to customer service. While there are mentions regarding the cost of services, which some found high, this seems to be a minor point when weighed against the effectiveness of the repairs and the service quality. The appreciation for transparency about pricing and services, such as membership offerings, also stands out. Overall, Knights Plumbing & Drain is characterized by their dedication to customer satisfaction, prompt service, and a professional approach, reflected in numerous glowing reviews. Customers express a high likelihood of returning and recommending the company for future plumbing needs, solidifying its reputation as a trusted plumbing service provider. Read less