Knights Plumbing and Drain

The reviews point to serious concerns regarding the expertise and reliability of Knights Plumbing and Drain. One specific incident involved a plumber named Carlos, who reportedly exacerbated a leak in a customer's bathroom by using incorrect materials. This not only led to dissatisfaction with the immediate service but also drew criticism from another plumbing provider (Bonney plumbing), who echoe... Read more

The reviews point to serious concerns regarding the expertise and reliability of Knights Plumbing and Drain. One specific incident involved a plumber named Carlos, who reportedly exacerbated a leak in a customer's bathroom by using incorrect materials. This not only led to dissatisfaction with the immediate service but also drew criticism from another plumbing provider (Bonney plumbing), who echoed similar concerns about the workmanship. Another customer expressed frustration over perceived overcharging for services. They noted that the cost quoted for a replacement disposal was significantly higher than market prices, thereby leading them to feel that the company is attempting to take advantage of its customers. This feeling of being "ripped off" suggests a lack of transparency in pricing and further contributes to a sense of mistrust towards the company. Despite the acknowledgment of a friendly demeanor from one of the plumbers, the negative experiences regarding quality of service and pricing outweigh any positive interactions. Overall, the reviews convey a message that customers are dissatisfied with Knights Plumbing and Drain, leading many to vow never to return for future plumbing needs. This signifies an urgent need for the company to evaluate and improve its service quality and ethical practices to regain customer trust. Read less