Henderson Bros
3.0 /5 (31 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for Henderson Bros depict a mixed sentiment, with noteworthy instances of exceptional service balanced by frustrations over customer service and pricing. Several customers expressed gratitude for timely and effective assistance, particularly in urgent situations, highlighting the company's responsiveness and expertise. However, other reviews voiced significant dissatisfaction regarding... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Metal fabrication
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
56%
- Professionalism
84%
- Experience
80%
- Completion
74%
Overview of Company Customer Sentiment Analysis in January
Positive Experiences: A significant number of customers appreciated the prompt response and effectiveness of the service provided by Henderson Bros, particularly in emergencies such as air conditioning failures during extreme heat. Reviewers praised the technicians for their professionalism and expertise, indicating a high level of skill among the staff.Customer Service Issues: Despite some positi... Read more