FGS Plumbing

Francisco's business shows a stark bifurcation in customer experience. Positive reviews (primarily 2017–2020) consistently praise his technical skill, fair pricing, and friendly demeanor. However, negative reviews (2020–2024) reveal severe reliability issues: multiple no-shows, failure to honor commitments, and unprofessional communication. Project completion is the weakest dimension due to do... Read more

Francisco's business shows a stark bifurcation in customer experience. Positive reviews (primarily 2017–2020) consistently praise his technical skill, fair pricing, and friendly demeanor. However, negative reviews (2020–2024) reveal severe reliability issues: multiple no-shows, failure to honor commitments, and unprofessional communication. Project completion is the weakest dimension due to documented instances of abandoning jobs and leaving customers waiting. Professionalism is compromised by tardiness, rudeness, and poor follow-through. The recency of negative reviews (2020–2024) versus older positive reviews (2017–2020) suggests a significant decline in service quality over time. Read less