County Plumbing & Rooter

County Plumbing receives overwhelmingly negative reviews across all four scored dimensions, with the vast majority of the 68 reviews awarding 1 star. Professionalism is catastrophically low: technicians are repeatedly described as rude, dismissive, and hostile, failing to call ahead, arriving late or not at all, and in several cases insulting or threatening customers. Project completion is nearly ... Read more

County Plumbing receives overwhelmingly negative reviews across all four scored dimensions, with the vast majority of the 68 reviews awarding 1 star. Professionalism is catastrophically low: technicians are repeatedly described as rude, dismissive, and hostile, failing to call ahead, arriving late or not at all, and in several cases insulting or threatening customers. Project completion is nearly non-existent in the negative reviews — technicians routinely spent under 5 minutes on-site, left without performing any work, collected service fees without completing jobs, lied on reports to home warranty companies, and abandoned customers for weeks without follow-up. Pricing concerns are significant, with multiple reviewers alleging fraudulent upcharges, demands for large cash payments upfront, billing for work never performed, and inflated non-covered cost estimates. Technical experience scores marginally above the floor only because a small handful of positive reviews (5 out of 68) describe competent, successful repairs — but the dominant pattern is technicians arriving without proper equipment, misdiagnosing problems, performing incorrect repairs, and causing additional damage. Read less