Complete Plumbing & Drain Specialist

Complete Plumbing & Drain Specialist scores very strongly across all four dimensions, driven by a large volume of detailed, specific reviews. Professionalism is the standout dimension, with nearly every reviewer explicitly praising punctuality, responsiveness, communication, and courteous behavior such as wearing shoe covers and masks unprompted. Pricing receives strong marks from multiple reviewe... Read more

Complete Plumbing & Drain Specialist scores very strongly across all four dimensions, driven by a large volume of detailed, specific reviews. Professionalism is the standout dimension, with nearly every reviewer explicitly praising punctuality, responsiveness, communication, and courteous behavior such as wearing shoe covers and masks unprompted. Pricing receives strong marks from multiple reviewers who specifically called out fair, transparent, and reasonable costs — including one instance where Hector advised a customer on a cheaper self-fix and did not charge for the visit. Project completion is also high, with the vast majority of reviews confirming jobs were finished completely and on time, and one callback situation handled promptly and professionally at no fault of the contractor. The single 1-star review, in which the technician refused to continue snaking a pipe out of concern about equipment getting stuck, is a notable outlier that modestly tempers the project completion score, as it reflects a job that was not completed to the customer's satisfaction regardless of the reasoning. Read less