Southwood Plumbing & Heating

The sentiment around Southwood Plumbing & Heating appears to be highly polarized. While there are positive mentions of technicians like Scott and Carlos who are commended for their professionalism, efficiency, and courteousness, there is a notable undercurrent of frustration directed towards the office administration, particularly with the receptionist. Customers report issues such as poor communi... Read more

The sentiment around Southwood Plumbing & Heating appears to be highly polarized. While there are positive mentions of technicians like Scott and Carlos who are commended for their professionalism, efficiency, and courteousness, there is a notable undercurrent of frustration directed towards the office administration, particularly with the receptionist. Customers report issues such as poor communication, unreturned calls, billing disputes, and rudeness from staff, resulting in a loss of trust and satisfaction. A significant number of customers express dissatisfaction with the overall service delivery, leading to a mixed perception of the company Read less