Four Elements Plumbing

Overall, the sentiment among the reviews for Four Elements Plumbing is decidedly positive, with several customers expressing appreciation for the service received. Many reviewers highlighted their promptness and timely arrival, especially mentioning that technicians arrived exactly at the scheduled time or gave prior notice, enhancing the overall customer experience. The competence of their staff ... Read more

Overall, the sentiment among the reviews for Four Elements Plumbing is decidedly positive, with several customers expressing appreciation for the service received. Many reviewers highlighted their promptness and timely arrival, especially mentioning that technicians arrived exactly at the scheduled time or gave prior notice, enhancing the overall customer experience. The competence of their staff was frequently praised; for example, customers noted that technicians like Bernie and Jose were knowledgeable, thorough, and able to handle complex issues efficiently. On the downside, a noticeable point of contention was the customer service related to post-service follow-ups. Several customers reported difficulties reaching the owner regarding unresolved issues or inadequate work standards, which resulted in considerable dissatisfaction, particularly when customers felt their concerns were ignored or not addressed in a timely manner. The case regarding the installation work, which lacked adherence to basic regulations, drew significant ire, emphasizing the importance of accountability and follow-through in home services. Another point of concern was the mention of reckless driving by an employee, which not only raised safety issues but also impacted the company Read less