Pure Water Plumbing, Inc.

4.3 /5 (6 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Pure Water Plumbing, Inc. reflect a polarized perspective among customers, oscillating between dissatisfaction with initial communication and high praise for the actual plumbing services rendered. While the initial contact experience was described as confusing and unprofessional by one reviewer, other customers recommended the company enthusiastically, highlighting the competence, ... Read more

Services Offered Verified by Business

Plumbing inspection
Water heater installation

Business Details

Workman Score

  • Price-friendly
    90%
  • Professionalism
    80%
  • Experience
    90%
  • Completion
    90%

Overview of Company Customer Sentiment Analysis in January

In reviewing the available feedback, a few key sentiments emerge frequently among the customers:Communication Issues: One of the significant points of contention highlights the inadequacy of initial customer service communications. A reviewer reported a lack of knowledge from the person answering the phone, causing confusion about the services offered, as well as a discourteous interaction with a ... Read more

    Other Related Plumbing Services in Simi Valley

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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