Dave Waye Handyman Services

In the positive reviews, customers frequently commend Dave and his crew for their professionalism, punctuality, and the quality of their work. Reviewers express a high level of satisfaction with the completion of various tasks, from simple repairs to more complex installations. Many customers even mention their willingness to return for future services, establishing Dave Waye as a trusted handyman... Read more

In the positive reviews, customers frequently commend Dave and his crew for their professionalism, punctuality, and the quality of their work. Reviewers express a high level of satisfaction with the completion of various tasks, from simple repairs to more complex installations. Many customers even mention their willingness to return for future services, establishing Dave Waye as a trusted handyman. The standout mentions are often regarding the specific workers like Tyler and Dan, with customers praising not only their skills but also their friendly demeanor and attention to detail. For example, one reviewer called Tyler a "magician" for his work on installations and repairs, citing his efficiency and willingness to go the extra mile, which clearly impressed clients. Reviews often highlight a strong work ethic and the ability to handle various tasks on-demand, further solidifying the company's positive reputation. On the flip side, the negative reviews signal a significant gap in customer experience. Several reviewers recount experiences that feature overcharging, with one noting that they felt "raped" by the expenses incurred for a tiling job. Others describe dissatisfaction related to specific workers who lacked focus and professionalism, leading to delays and subpar performance. A review specifically outlines a single example of a worker taking excessive breaks, which left a negative impression on the customer who felt the service was overly leisurely and costly. Additionally, issues with follow-up after the service are evident, with one reviewer stating that their attempts to contact Dave for post-service complications went unanswered. This lack of communication after the initial visit leads to growing frustration among customers who expect or require attention to unresolved issues. In summary, while there are strong positive sentiments regarding the service quality, professionalism, and quick response, the grievances regarding inconsistent service experiences and high costs indicate a need for improvement in oversight and communication, ensuring a more uniformly satisfactory outcome across all customer interactions. Read less