City Plumbing and Rooter

The reviews for City Plumbing and Rooter reflect a polarized sentiment. While several customers express satisfaction with the service, professionalism, and timely response of individual technicians, a significant number of reviews highlight issues with inconsistent customer service, particularly with scheduling and follow-ups. Many satisfied customers praise specific technicians like Luis, Oscar, ... Read more

The reviews for City Plumbing and Rooter reflect a polarized sentiment. While several customers express satisfaction with the service, professionalism, and timely response of individual technicians, a significant number of reviews highlight issues with inconsistent customer service, particularly with scheduling and follow-ups. Many satisfied customers praise specific technicians like Luis, Oscar, and Brandon for their expertise and helpful attitudes. However, the recurring theme of unsatisfactory experiences with the call center, missed appointments, and unfulfilled work orders have left some long-time customers feeling frustrated and disappointed. The company appears to have a dual reputation Read less