Medford’s Plumbing & Drain Cleaning

Medford Plumbing presents a deeply mixed picture across all four dimensions. Positive reviews praise Mark's responsiveness, fair pricing, and professional demeanor, with several customers citing significantly lower quotes than competitors and prompt emergency service. However, three detailed 1-star reviews describe serious failures: wrong parts installed and refusal to return without additional ch... Read more

Medford Plumbing presents a deeply mixed picture across all four dimensions. Positive reviews praise Mark's responsiveness, fair pricing, and professional demeanor, with several customers citing significantly lower quotes than competitors and prompt emergency service. However, three detailed 1-star reviews describe serious failures: wrong parts installed and refusal to return without additional charge, wall studs cut and left unrepaired causing cascading damage to a remodel, and a 5-hour billing dispute with allegations of time-padding and shoddy workmanship including a leaking sink left behind. These negative reviews are specific, credible, and describe distinct incidents rather than a single outlier. The score reflects a contractor with genuine capability in straightforward jobs but a documented pattern of poor follow-through, attitude problems under pressure, and workmanship failures on more complex projects. Read less