Competitive Plumbing & Drains

The reviews for Competitive Plumbing & Drains reflect a complex sentiment where a clear divide exists: several customers express high satisfaction with the promptness and effectiveness of repairs, particularly in emergency situations, praising specific staff members by name. However, an equally significant portion raises serious concerns regarding the company's reliability, including poor communic... Read more

The reviews for Competitive Plumbing & Drains reflect a complex sentiment where a clear divide exists: several customers express high satisfaction with the promptness and effectiveness of repairs, particularly in emergency situations, praising specific staff members by name. However, an equally significant portion raises serious concerns regarding the company's reliability, including poor communication, missed appointments, and an alarming gas leak incident that had dangerous implications. Among the positive comments, there is noted professionalism and skill, while negative reviews emphasize unresponsiveness and concerns about safety. The overall sentiment indicates a company with the potential to deliver excellent service but concurrently struggles with crucial operational inconsistencies that impact customer trust. Read less