Rock Solid Drains

Among All ReviewsResponsiveness: Many customers noted the exceptional responsiveness of Rock Solid Drains, often mentioning that they received quick replies to inquiries via Yelp and prompt service schedules. Casey, the owner, is frequently cited for his swift communication and availability, which reassures customers in urgent situations.Professionalism and Knowledge: Reviewers consistently descri... Read more

Among All ReviewsResponsiveness: Many customers noted the exceptional responsiveness of Rock Solid Drains, often mentioning that they received quick replies to inquiries via Yelp and prompt service schedules. Casey, the owner, is frequently cited for his swift communication and availability, which reassures customers in urgent situations.Professionalism and Knowledge: Reviewers consistently described Casey and his crew as professional, knowledgeable, and courteous. This professionalism extends not only to their technical skills but also to their customer service approach. Technicians are noted for their ability to explain the problem clearly, presenting options without upselling unnecessary services.Effectiveness: Many users reported successful outcomes after calling Rock Solid Drains, with issues being resolved promptly, often in less time than expected. The effectiveness of their work is highlighted, with many reviews mentioning thorough inspections and the use of advanced tools such as cameras for diagnostics.Customer-Centric Approach: Reviewers appreciated the personable approach of Rock Solid Drains, with several comments praising the technicians for their friendly and helpful attitude. Many customers felt that their concerns were genuinely addressed and that they received personalized service rather than feeling like just another job.Pricing Transparency: Numerous reviews highlight the competitive pricing structure of Rock Solid Drains, with many customers expressing satisfaction with receiving fair estimates that matched the final invoices. This transparency in pricing fosters trust, with users feeling that they received great value for the work completed.Guarantee and Follow-Up: The company Read less