Roberts Mechanical & Electrical

The reviews reveal a strong and consistent appreciation for Roberts Mechanical & Electrical, where customers frequently commend the company on several key aspects:Prompt Service: A significant number of reviewers mention the quick response times, often receiving service on the same day they called. This immediacy is particularly praised in contexts where customers faced urgent needs, such as heati... Read more

The reviews reveal a strong and consistent appreciation for Roberts Mechanical & Electrical, where customers frequently commend the company on several key aspects:Prompt Service: A significant number of reviewers mention the quick response times, often receiving service on the same day they called. This immediacy is particularly praised in contexts where customers faced urgent needs, such as heating failures in cold weather or AC breakdowns during a heatwave.Honesty and Integrity: The company is lauded for its transparency, with multiple clients sharing experiences where they were not upsold unnecessary services or equipment. Many reviews contrast Roberts' honesty with the practices of other companies, who were accused of proposing costly replacements when simpler fixes were available.Expertise and Professionalism: Reviewers highlighted the considerable knowledge of the technicians, specifically singling out individuals like Robert Beckman and Stan Roberts. Clients appreciated their ability to diagnose issues correctly and provide effective solutions, emphasizing their competence and thoroughness.Customer-Oriented Approach: The personal touch is a recurring theme, with customers noting friendly interactions with staff and a willingness to explain problems and solutions. This aspect greatly contributes to the positive sentiment, fostering a sense of trust and comfort for clients who may feel lost in technical repairs.Value for Money: Many customers feel they received excellent service for a reasonable price, often mentioning how Roberts Read less