Redwood Sewer & Drain

Redwood Sewer and Drain earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base. Professionalism is the standout dimension, with dozens of reviewers explicitly praising Greg's responsiveness, punctuality, friendly demeanor, and communication — including multiple instances of him providing free consultative advice and honoring callbacks at no char... Read more

Redwood Sewer and Drain earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base. Professionalism is the standout dimension, with dozens of reviewers explicitly praising Greg's responsiveness, punctuality, friendly demeanor, and communication — including multiple instances of him providing free consultative advice and honoring callbacks at no charge. Pricing scores well, with numerous reviewers citing fair, reasonable, or below-competitor quotes, and at least one reviewer noting Greg's price was half of a competing bid. Project completion is also strong, with the vast majority of jobs described as completed promptly and thoroughly, though one 1-star review explicitly documents a failed valve repair with no callback to remedy the issue, which meaningfully tempers this dimension's score. Experience scores well based on reviewers describing Greg's diagnostic ability, problem-solving on complex or unusual systems, and technical knowledge, though the 1-star review also notes a limitation with rural tank-and-pump systems outside his typical city-water expertise. Read less