Prushko Plumbing

The reviews overwhelmingly present Prushko Plumbing as a reputable and skilled plumbing service. Customers repeatedly commend the efficient responses to plumbing emergencies and the expertise demonstrated by the team members. The polite and friendly nature of the staff is a common theme, enhancing overall customer satisfaction. Key points extracted from the reviews include: - Expertise and Profe... Read more

The reviews overwhelmingly present Prushko Plumbing as a reputable and skilled plumbing service. Customers repeatedly commend the efficient responses to plumbing emergencies and the expertise demonstrated by the team members. The polite and friendly nature of the staff is a common theme, enhancing overall customer satisfaction. Key points extracted from the reviews include: - Expertise and Professionalism: Reviewers express satisfaction with the technical abilities of the plumbers, highlighting their knowledge and thoroughness in diagnosing and fixing plumbing issues. The specific mentions of team members such as Sam, Dale, and Paul suggest that the company employs skilled individuals who contribute positively to customer experiences. - Responsive Service: Many customers point out the quick response times, particularly in emergency situations, which is a crucial factor for those needing immediate assistance. This responsiveness appears to reinforce consumer trust in the company. - Cleanliness and Respect: A notable aspect of several reviews is the attention to cleanliness, with plumbers like Dale taking off their shoes and cleaning up after themselves. This level of respect for customers' homes adds to the positive sentiment. - Overall Recommendations: A significant number of customers express their intent to recommend Prushko Plumbing to friends and family, demonstrating a strong level of customer satisfaction and loyalty. - Concerns Over Pricing Transparency: On the flip side, the review mentioning dissatisfaction with pricing highlights a potential area for improvement. The commenter felt the charge for an estimate was high, indicating that the company may need to clarify its pricing policy to avoid misunderstandings and enhance customer trust. Overall, the sentiment towards Prushko Plumbing is highly favorable, albeit with a single note of caution regarding pricing that the company may want to address to maintain its positive reputation. Read less