Golden State Plumbing

Many reviewers emphasize Felipe's professionalism and expertise, often noting his punctuality and willingness to explain the plumbing process clearly. Customers applaud his ability to resolve a variety of plumbing issues efficiently, such as clogged drains, faucet replacements, and emergency situations. The service is often described as thorough and reasonably priced, with many reviews stating a s... Read more

Many reviewers emphasize Felipe's professionalism and expertise, often noting his punctuality and willingness to explain the plumbing process clearly. Customers applaud his ability to resolve a variety of plumbing issues efficiently, such as clogged drains, faucet replacements, and emergency situations. The service is often described as thorough and reasonably priced, with many reviews stating a strong likelihood of recommending Golden State Plumbing to friends and family. Positive feedback spotlights Felipe's approachability and customer service, with numerous reviewers detailing their appreciation for the clean work environment left post-repair and timely communication from the business. Customers highlighted that Felipe was able to accommodate urgent requests, often arriving on the same day, which significantly enhances customers' trust in his reliability. Conversely, there are noted instances of dissatisfaction, particularly with communication breakdowns, as one reviewer mentioned a lack of response after trying to reach out for service. A few reviews indicated that experiences varied; while many found Felipe respectful and diligent, one described encounters with rudeness and unprofessional behavior, which starkly contrasts the overall positive sentiment. In summary, Golden State Plumbing is recognized for its quality service, knowledgeable staff, and overall customer satisfaction. However, the few negative experiences about communication and professionalism could be areas for growth to ensure uniform quality across all customer interactions. The business appears committed to providing a high level of service, which has resulted in a strong loyal customer base. Read less