Disalvo Plumbing

The recent reviews for DiSalvo Plumbing reveal a generally positive sentiment towards their services, particularly highlighting the professionalism and reliability of owner Joe and his team. Many customers express appreciation for their quick response times, quality workmanship, and strong customer service. Frequent mentions of Joe's friendliness and willingness to accommodate requests reinforce a... Read more

The recent reviews for DiSalvo Plumbing reveal a generally positive sentiment towards their services, particularly highlighting the professionalism and reliability of owner Joe and his team. Many customers express appreciation for their quick response times, quality workmanship, and strong customer service. Frequent mentions of Joe's friendliness and willingness to accommodate requests reinforce a sense of trust and satisfaction among clients. However, a few negative experiences regarding communication and perceived unresponsiveness indicate areas needing improvement. Overall, the consensus leans towards recommending DiSalvo Plumbing for its competent service and customer-oriented approach. In detail, the reviews often mention Joe Disalvo by name, indicating he is a key figure in building customer relationships. His ability to prioritize urgent jobs, answer inquiries, and provide honest assessments is consistently praised. Others like Brian, who display a commitment to thorough and friendly service, receive notable recognition as well. Multiple clients appreciate that DiSalvo Plumbing has become a reliable choice for over the years, reflecting the company's solid reputation and dependable service. On the flip side, a small number of customers report frustration over communication issues, specifically feeling ignored or underprioritized after reaching out for service. These instances, particularly involving unreturned calls or jobs perceived as too small, highlight a potential gap in customer engagement that could dampen otherwise strong recommendations. In summary, while DiSalvo Plumbing garners a robust overall evaluation, addressing communication challenges and ensuring consistent follow-ups could enhance their service quality and client satisfaction further. Read less