Overview of Company Customer Sentiment Analysis in January
The reviews for APES Plumbing Heating Sewer & Drain Services present a mixed but predominantly positive sentiment. Many customers appreciate the prompt and courteous service they receive, highlighting technicians like Will, Scott, and Robert for their professionalism, knowledge, and customer-oriented approach. Positive experiences often mention quick responses in emergency situations, clear commun... Read more
The reviews for APES Plumbing Heating Sewer & Drain Services present a mixed but predominantly positive sentiment. Many customers appreciate the prompt and courteous service they receive, highlighting technicians like Will, Scott, and Robert for their professionalism, knowledge, and customer-oriented approach. Positive experiences often mention quick responses in emergency situations, clear communication, and reasonable pricing. However, there are notable negative experiences as well, with some customers expressing dissatisfaction over poor customer service, scheduling issues, and unprepared technicians. Instances of rude behavior from staff and unprofessional handling of appointments have generated frustration among certain clients. Overall, while a significant number of reviews commend the company Read less