Find Nearby Plumbers In Santa Monica, California

Ritz Plumbing has received a mixed bag of reviews over the past month. On one hand, several customers praised the professionalism, responsiveness, and expertise of their technicians, particularly Reynaldo, Jesus, and Carlos, noting efficient service and satisfactory results.

Positive experiences highlighted timely responses, quality workmanship, and friendliness of the staff, which left clients feeling satisfied and willing to recommend the service. However, a significant part of the feedback pointed towards issues of price gouging, unprofessional conduct, and allegations of unnecessary repairs being recommended, particularly for vulnerable clients.

Some reviews also mentioned subpar customer service and communication failures following poor experiences, leading to frustrated and dissatisfied customers. Overall, while some customers have reported excellent service and favorable outcomes, many also caution potential clients about the risk of overcharging and deceptive practices.

The reviews for Michael Rossi Plumbing convey a primarily positive sentiment, highlighting excellent customer service, professional workmanship, and a reliable response time. Many customers appreciate the skills and honesty of the staff, particularly the team led by Felipe, and have had multiple successful interactions with the company over several years.

However, negative experiences were noted, particularly regarding billing issues and unavailability for urgent repairs, which detracted from the overall positive impression.

The recent reviews for Waterworks showcase a divided sentiment among customers. While some praise the impressive selection of unique products and the friendly staff, others express significant disappointment with the quality of customer service and management's attitude.

The contrasting experiences highlight a concerning inconsistency in service delivery, leading to a mixed perception of the company's overall quality and responsiveness. In a more detailed analysis, the dissatisfaction expressed in the reviews primarily stems from perceptions of indifference and burnout among the staff, suggesting issues in management or training that could affect customer interactions.

One reviewer explicitly mentions feeling unwelcome and suggests that the management does not value customer business, indicating a deeper concern about the company's attitude toward its customers. Conversely, another review highlights the exceptional product selection and the aesthetic appeal of the items, indicating that there is a core of satisfied customers who appreciate the unique offerings.

The reviews reveal common findings where some customers find value in the high-quality products, such as heavy stone bathroom fixtures, which they believe are worth the price. This suggests that while the product offering is strong, the company's overall service experience may be inconsistent, affecting customer loyalty and recommendations.

The mention of alternative retailers like Ann Saks or Architessa underscores a competitive market where dissatisfaction may lead potential customers to seek other options.

Surfside Plumbing and Rooter has received mixed reviews over the last month. On one hand, several customers praised the promptness and professionalism of the service, especially highlighting the efficiency and friendliness displayed during plumbing emergencies.

The urgency for quick service, particularly praised by parents dealing with newborns and plumbing problems, has left a positive impression on many. However, there are concerns about billing practices, with one reviewer mentioning a requirement for cash payment upfront with no continuation of service, which led to disappointment and distrust.

Overall, while many customers feel relieved by the quick, effective service, issues around payment practices have raised red flags for some.

The reviews for Declan

The sentiment surrounding American Leak Detection is mixed, with many customers highlighting the technical expertise of the technicians and their diligent efforts in locating leaks. Positive reviews commend the professionalism, friendliness, and thoroughness of the technicians.

However, numerous complaints arise regarding the high cost of services and dissatisfaction with the billing practices, particularly in instances where customers felt overcharged for minimal work or when purported leak detections proved inaccurate. Poor communication, lengthy response times, and experiences of not receiving the promised service reports further contribute to negative sentiments.

Some customers expressed frustration over the perceived lack of accountability when errors occurred, leading to a lack of trust in the company. Overall, while some customers report positive experiences and recommend the service, a notable number remain disappointed and initially regretful of their choice.