Ed Sato Plumbing & Heating

The reviews for Ed Sato Plumbing & Heating reflect a deeply divided sentiment among customers. Many respondents highlight the professionalism, efficiency, and reliability of the plumbing service, often praising individual workers for their knowledge and problem-solving abilities, leading to positive experiences and high ratings. However, significantly, there is a strong current of discontent stemm... Read more

The reviews for Ed Sato Plumbing & Heating reflect a deeply divided sentiment among customers. Many respondents highlight the professionalism, efficiency, and reliability of the plumbing service, often praising individual workers for their knowledge and problem-solving abilities, leading to positive experiences and high ratings. However, significantly, there is a strong current of discontent stemming from allegations of poor customer service, perceived overcharging, and instances where the work performed was deemed subpar or incomplete. High dissatisfaction is evident in customer experiences surrounding service charges for minimal work, unfulfilled appointments, and feelings of being treated rudely or dismissively, leading to the conclusion that while there are outstanding employees within the company, overall, the service may be suffering from mismanagement and a reputation for being greedy. Read less