Jerry

1.0 /5 (352 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Jerry's Plumbing & Heating reflect a highly polarized sentiment with a majority expressing dissatisfaction. Customers are particularly frustrated with the high costs, perceived incompetence of the plumbers, and billing practices that seem unreasonably inflated. Issues with service quality, including incomplete or incorrect plumbing installations, have amplified negative sentiments.... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    30%
  • Professionalism
    40%
  • Experience
    50%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

Service Quality and Competence: A significant number of reviews indicate that the quality of plumbing work is inconsistent, with some customers reporting that their plumbing issues were exacerbated rather than resolved. The complaints suggest a pattern of unskilled labor, with one reviewer explicitly mentioning that the plumber left their sink and shower in a non-functional state after an appointm... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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