Heritage Home & Plumbing Services

The reviews for Heritage Home & Plumbing Services reflect a split sentiment among customers. On one side, positive feedback consistently emphasizes the professionalism and timely responses of technicians, particularly praising an employee named Ricci for his knowledge and communication skills. Many reviewers are impressed by the clear explanations provided by the staff, the neatness of their work,... Read more

The reviews for Heritage Home & Plumbing Services reflect a split sentiment among customers. On one side, positive feedback consistently emphasizes the professionalism and timely responses of technicians, particularly praising an employee named Ricci for his knowledge and communication skills. Many reviewers are impressed by the clear explanations provided by the staff, the neatness of their work, and their punctuality. Customers frequently highlight that the company provides fair pricing, which, combined with excellent service, strengthens their likelihood of recommending Heritage Home & Plumbing Services to others. In contrast, a significant portion of the reviews express dissatisfaction, specifically regarding the perceived high costs associated with services rendered. Issues such as unexpected charges, inadequate explanations of billing, and a lack of follow-up customer service were major points of contention. Several customers reported feeling "ripped off" due to inflated prices for relatively simple tasks, which has fostered a growing concern about the company Read less