Overview of Company Customer Sentiment Analysis in January
The feedback for 45DegreePlumbing highlights significant dissatisfaction related to a gas line installation. The reviewer expressed frustration over the incomplete work, needing to call the company back for corrections, and being charged an additional fee for the revisit. This indicates poor workmanship and customer service, leading to a negative sentiment towards the company.
Overview of Company Customer Sentiment Analysis in January
The review reveals a lack of professionalism and thoroughness in the service provided by 45DegreePlumbing. The customer expected a complete installation that was ready for use, but instead, they encountered an incomplete job that necessitated a follow-up call. This additional charge for the callback suggests a lack of accountability, which has resulted in further disappointment for the client. ... Read more
The review reveals a lack of professionalism and thoroughness in the service provided by 45DegreePlumbing. The customer expected a complete installation that was ready for use, but instead, they encountered an incomplete job that necessitated a follow-up call. This additional charge for the callback suggests a lack of accountability, which has resulted in further disappointment for the client. Common themes emerged from the review, including: - Incomplete Work: There is a clear expectation that services provided should be completed to satisfaction on the initial visit. - Additional Charges: Customers find it frustrating when follow-up service incurs extra fees, especially if the original job was not performed correctly. - Trust and Reliability: The negative experience has led the reviewer to state they would not utilize the services of 45DegreePlumbing again, indicating a breakdown in trust and reliability. Ultimately, the review reflects a negative perception of the company, focusing on issues of service quality and customer satisfaction. Read less