On-Point Plumbing & Handyman Services

The analysis of recent reviews for On-Point Plumbing & Handyman Services indicates a troubling pattern of dissatisfaction. Key themes include:Service Delivery Issues: Multiple customers reported non-responsiveness and failure to return for scheduled follow-ups after initial payments. Clients expressed that they felt "ghosted" and had to repeatedly reach out without receiving a response.Quality of ... Read more

The analysis of recent reviews for On-Point Plumbing & Handyman Services indicates a troubling pattern of dissatisfaction. Key themes include:Service Delivery Issues: Multiple customers reported non-responsiveness and failure to return for scheduled follow-ups after initial payments. Clients expressed that they felt "ghosted" and had to repeatedly reach out without receiving a response.Quality of Work: Several reviews mention unsatisfactory work outcomes, stating that problems initially addressed remained unresolved or worsened following the service. One reviewer highlighted that their drains remained clogged despite spending a significant amount on repairs, suggesting a lack of competency in the service provided.Perceived Dishonesty: The word "steal" appeared frequently, with customers feeling that they were tricked into paying for services that were either not performed or performed inadequately. This has led to strong recommendations to avoid the company altogether.Communication Breakdown: Reviewers criticized the company's poor communication practices, including delayed responses to messages and missed appointments. This apparent lack of accountability contributed significantly to customer frustration.Mixed Positive Feedback: While the majority of reviews are negative, there are a few isolated positive experiences, particularly regarding quick responses to simpler issues or specific technicians who provided good service. However, these instances are exceptions and do not reflect the overall reputation of the company. Overall, the sentiment surrounding On-Point Plumbing & Handyman Services is predominantly negative, warning potential clients to consider their options carefully before engaging with this service provider. Read less