NC Rooter

NC Rooter is being favorably reviewed across multiple aspects of their service including professionalism, customer care, quality of work, and communication. A significant proportion of reviews mention the team's promptness and reliability, particularly in emergency situations. For instance, multiple reviewers noted that their call for urgent plumbing issues was met with swift responses, often ment... Read more

NC Rooter is being favorably reviewed across multiple aspects of their service including professionalism, customer care, quality of work, and communication. A significant proportion of reviews mention the team's promptness and reliability, particularly in emergency situations. For instance, multiple reviewers noted that their call for urgent plumbing issues was met with swift responses, often mentioning arrival times within an hour. Numerous reviews commend specific team members, like Nico and Fernando, for their detailed work and customer-oriented approach. Customers frequently described them as courteous, respectful, and attentive. Positive comments include their willingness to explain problems clearly and provide honest assessments without pushing unnecessary upsells. Many customers expressed gratitude for the patience shown by NC Rooter workers, particularly when addressing complex or unexpected issues, which contributed to a sense of trust in the company. Concerns regarding pricing arose in a few reviews, where some customers felt that NC Rooter's rates were higher than those of competitors for relatively simple jobs. However, these customers often acknowledged the quality of the service they received and the expertise displayed, which may have mitigated their concerns about cost. They noted the importance of quality workmanship and reliable service, indicating that many consider these factors more critical than the initial price point. Another common theme is the cleanliness and professionalism exhibited by staff. Multiple reviewers commented on the tidy workspaces left after service completion, highlighting a level of care that contributed positively to their overall experience. Overall, NC Rooter stands out due to its dedication to high standards of service, making a good impression on a majority of its clients. The company is frequently recommended, particularly for those seeking reliable, professional plumbing solutions, which speaks volumes about their reputation in the community. Read less