CastleWorks Home Services

CastleWorks Home Services has received mixed reviews in the past month, demonstrating both commendable customer service and significant concerns regarding pricing transparency and communication. Many customers praised the responsiveness and professionalism of technicians, particularly Luis and Christian, who were noted for their thorough explanations and efficiency in resolving issues. However, se... Read more

CastleWorks Home Services has received mixed reviews in the past month, demonstrating both commendable customer service and significant concerns regarding pricing transparency and communication. Many customers praised the responsiveness and professionalism of technicians, particularly Luis and Christian, who were noted for their thorough explanations and efficiency in resolving issues. However, several customers expressed frustration over high pricing, aggressive sales tactics, and inadequate post-service follow-up. There were also complaints about lack of communication and service reliability, particularly regarding missed appointments and failure to address complications arising from service. Overall, sentiments range from satisfaction with service quality to strong dissatisfaction with pricing practices and customer experiences. Read less